We strive to ship your order as quickly as possible so we are unable to cancel or update an order once it has been placed. Be sure to check your shipping address and the details of all items in your order to be sure everything is accurate before checking out.

If you receive a product with a manufacturing defect (hole in seam, damaged fabric, etc.), please take photos of the item - including the manufacturing tag - and submit it to customer service at care@lalabu.com. We DO NOT consider wear & tear or washing issues defective. We offer replacement of defective items at no additional cost to you, subject to proof of purchase and damage.  Warranty issues are covered for 1 year from the date of purchase.

If you are interested in purchasing a Lalabu product as a gift, we suggest grabbing a gift card to ensure the recipient is able to order their correct size and still have time to make an exchange, if necessary.