Lalabu products (not including final sale items) are eligible for exchange or store credit up to 60 days following the purchase date. Products can be returned for a refund up to 30 days following the purchase date.

We allow you to easily exchange for a new size or product type and provide prepaid US shipping labels to get your original items back to us. We allow 60 days for exchanges so you can wait until after your baby is born to confirm your Soothe Shirt size. We allow one free exchange per product.

To ensure that every product we send out is in top condition, returns must be in their original condition, still new and unwashed with all interior tags intact. Please wait to try on your items until after your baby is born.  At that time you can confirm the fit before washing. 

Products marked Final Sale are not eligible for refund, exchange, or store credit.

You can return for a refund to the original payment method if your order is less than 30 days past. Fifteen dollars will be deducted from your refund to cover the cost of the return shipping label and a restocking fee. Please note that original shipping fees that were paid by the customer when the order was placed will not be refunded. We are continuously working to improve our operation and supply chain to offer more value to our customers. While we cannot currently afford to offer free shipping on returns, we appreciate your understanding and support of our small business.

Due to the complexity of international shipping and duties, we do not currently offer free exchanges outside of the United States, but we do allow international customers to ship items back for a refund or store credit.

Please contact our Customer Care Team here. We're happy to help!

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