FAQ's

Please reference our most common questions below:

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

What is the return policy?

We are happy to accept a return of new, unused, unwashed items in the original packaging within 30 days of your order’s arrival. Final sale items are not eligible for return. Start Your Return Here.

How quickly will my order ship?

Orders usually ship within 1 business day, Monday through Friday. We prioritize FedEx 2Day orders and often ship them same day if placed before 3pm EST. You will receive a confirmation email with tracking information within 24 hours of when your order ships.

During sales and peak times, please allow up to 10 business days for your order to ship.

Where do you ship to?

The United States
Australia and New Zealand
Brazil
Canada
Europe
Japan
Mexico
Singapore
The United Kingdom

How much is shipping?

United States

Standard Ground — $6.95

FedEx 2Day — $11.95

International Rates - Europe, UK, Australia, New Zealand

DHL
Items should arrive in 3 to 5 days and are custom and tax cleared
All international locations — Rates vary by location and start around $22.00

International Rates - Canada

DHL
Items should arrive in 3 to 5 days and are custom and tax cleared 
All international locations — Rates vary by location and start around $18.00

Please be aware that country-specific duties and tariffs may be charged to the customer. 

Orders

Below are some of are common questions about orders

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Products

Below are some common questions about our products

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Frequently asked question

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